// Fix_02

    You're not showing up in ChatGPT. This is why.

    ChatGPT recommends from trained entity knowledge plus live retrieval. Most brands fail both — and the fixes are specific, cheap, and fast.

    There are four common reasons ChatGPT never names your brand, and they're diagnosable in an afternoon. You either block the crawler, have an ambiguous entity, publish pages nothing can extract, or exist in no third-party source the model reaches for. Fixing all four is a project measured in weeks, not quarters.

    // Key_Takeaways

    • Blocking GPTBot in robots.txt removes you from live retrieval entirely.
    • A brand with no consistent one-sentence description is a brand the model describes using a competitor's words.
    • Roundups, comparisons and community threads are retrieved disproportionately — they are a channel, not an afterthought.

    If ChatGPT can't say what you sell and who you sell it to in one sentence, it will recommend someone it can.

    — Arise GEO, Not Showing Up in ChatGPT

    Being absent from AI answers isn't a branding problem, it's a retrieval problem — and retrieval problems have fixes.

    — Arise GEO, Not Showing Up in ChatGPT
    4 causes
    Cover all of them
    30–60 days
    Typical first citation
    5 engines
    Measured monthly
    Free
    Visibility score tool
    // Cause 1

    You're blocking the crawlers

    Check robots.txt, WAF rules and bot-management settings for GPTBot, OAI-SearchBot, PerplexityBot and friends. Many sites block them without realising.

    • robots.txt and WAF audit
    • Bot-management rule review
    • Server-side render check
    • Access log verification
    // Cause 2

    Your entity is ambiguous

    No stable @id, inconsistent naming across profiles, missing sameAs links, and no declared topical expertise leave the model guessing.

    • Entity graph build
    • Consistent canonical description
    • sameAs profile verification
    • knowsAbout topic declaration
    // Cause 3

    Your pages aren't extractable

    Long unstructured prose with no question-shaped headings and no direct answers gives retrieval nothing clean to lift.

    • Atomic answer blocks
    • Question-shaped headings
    • FAQ and comparison schema
    • Table and list formatting
    // Cause 4

    Nobody else mentions you

    Models corroborate. If no independent roundup, directory, review site or community thread names you, a single self-published claim isn't enough.

    • Source-gap analysis
    • Roundup and listicle targets
    • Review and directory hygiene
    • Digital PR plan
    // The_Contract

    The 180-day money-back guarantee.

    We can promise this because our methodology already works. Hundreds of pages now sit in position #1 across our clients' catalogs. The risk shouldn't be on you — it's on us.

    • 01We run the full 10-stage audit and deliver a sequenced 90-day plan.
    • 02You implement our recommendations (or hire us to implement them).
    • 03If you don't see measurable ranking and revenue improvement in 3–6 months — we refund you. In full.
    Lock in your audit slot →
    // Frequently_Asked

    Questions about this engagement.

    How do I check if we're blocked?+

    Look for GPTBot and OAI-SearchBot in robots.txt, then confirm your CDN or WAF isn't blocking them at the edge — that's the one people miss.

    Does ChatGPT use Google rankings?+

    Not directly, but its browsing layer surfaces pages from search indexes, so being unindexed or unrenderable removes you from consideration.

    How fast can this change?+

    Long-tail and comparison prompts often move within 30–60 days of the fixes shipping. Category-head prompts take longer.

    Can we measure it properly?+

    Yes — a fixed probe set run repeatedly each month gives you a citation-frequency trend instead of screenshots.

    // Keep_Reading
    ChatGPT visibility service →Free AI visibility score →AI visibility agency →

    Find out why AI skips you.

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